Shipping Information
We ship to all 50 states via USPS Priority with Delivery Confirmation for most orders. If your order is larger we will look for a more affordable alternative, if it’s available.
We will provide you with a tracking number once your order is ready to go. Please allow the USPS 24-48 hours to update the tracking information.
We recommend following your order tracking closely to stay informed regarding the whereabouts of your order.
We use the USPS to ship your package and they are experiencing an unprecedented volume of packages to deliver.
Once we drop off your packages to the USPS, it’s in their hands and we have no control at that point.
We are not responsible for lost or stolen packages.
We are unable to take responsibility and will not refund or replace lost, misdelivered, or stolen packages marked "delivered" or "in-transit".
We ship to the address provided at checkout so you will need to work with your local USPS office if there’s an issue with delivery. We will not be held responsible for packages that have wrong or incomplete addresses. The cost to re-ship out your package will be at the expense of the buyer. If the order is undeliverable to the original address provided and is returned, the customer is required to pay an additional shipping fee for redelivery and return fees.
We are not responsible for any items damaged during shipping transit and we will not accept damaged items for return.
Processing Time
Orders are processed Monday through Friday, excluding holidays, and after payment is confirmed. All items are processed and sent out within 5 business days. Weekend orders will be processed during the following business day. Orders received after 5 PM PST on Fridays will be processed on the next business day.
🌍 International Shipping: Canada, Australia & why the UK's not invited
Shipping to Canada: I ship USPS, and for orders under about CAD $20 (roughly $15 USD), you're in the clear — no duties, no taxes, nothing. Above that, Canada Post may collect GST/provincial tax at delivery, sometimes with a small handling fee tacked on. That charge goes to Canada Post, not me — I don't see a dime of it and I'm not the one billing you for it, so don't email me about it, email them. Most everything in my shop should land under that ceiling anyway, but bigger orders or bundles might get flagged. Consider it the toll booth on the way into a very good haunted-object collection.
Shipping to Australia: Even easier. Most of what I sell qualifies as duty-free under the US-Australia trade agreement, and I'm nowhere near the sales volume that would require me to collect GST at checkout. Translation: what you pay at checkout is what you pay, full stop, unless you're placing a genuinely enormous order (over AUD $1,000), in which case customs might want a word with you at the border. For a crystal or a signed oracle deck? You're fine, friend.
Why don't you ship to the UK? Because the UK decided every overseas seller, regardless of size, needs to register with their tax office and file paperwork just to sell a $12 crystal to one (1) customer in Manchester. I run a metaphysical shop out of Southern California, not an international tax practice, so I'm respectfully declining to build out compliance infrastructure for HMRC. If you're in the UK and want something from the shop, a mail forwarding service is your best bet — I'm just not the one setting that up on my end.
Updated: August 2026
If your package is lost, you must file a claim with USPS Claims.