Last Updated October 26, 2026
Alycia Wicker, Inc. (“Alycia Wicker,” “we,” “us,” or “our”) is a U.S.-based business operating AlyciaWicker.com. This Privacy Policy explains what personal data we collect, how we use it, and your rights under laws that may apply to you, including California privacy laws such as the CCPA/CPRA and, for visitors from the European Union, the GDPR. If you have questions, email support@alyciawicker.com.
1. INTRODUCTION
This Privacy Policy describes how we collect and process your personal data through your use of our website, www.alyciawicker.com, our membership community, our email and text message programs, and our products and services.
By providing us with your data, you confirm that you are over 13 years of age. If we learn that we collected personal information from a child under 13 without verified parental consent, we will promptly delete that information.
If you live in California, North Dakota, or Vermont, additional consumer privacy rights may apply. See the “California Residents / US Consumer Privacy Notice” section below to exercise your rights.
Alycia Wicker, Inc. is the data controller and is responsible for your personal data.
Contact Details
Full name of legal entity: Alycia Wicker, Inc.
Email address: support@alyciawicker.com
Postal address: 2420 River Rd, STE 230-5120, Norco, CA 92860
It is important that the information we hold about you is accurate and up to date. Please let us know if your personal information changes by emailing us.
2. WHAT DATA WE COLLECT ABOUT YOU AND WHY
Personal data means any information capable of identifying an individual. It does not include anonymized data.
We may process the following categories of personal data about you:
Communication Data includes any communication you send us through contact forms, email, text message, social media messaging, or any other method. We process this data for communication, record keeping, and legal purposes.
Customer Data includes data relating to purchases, such as your name, billing address, delivery address, email address, phone number, contact details, purchase details, and payment information.
User Data includes how you use our website and any content you post.
Technical Data includes your IP address, browser data, time spent on pages, and device information.
Marketing Data includes your preferences for receiving marketing communications from us, including your email and text message subscription status and consent records.
We may use Customer, User, Technical, and Marketing Data to personalize content and advertising and to measure performance.
Cookies and Third-Party Tools
We use essential cookies (for site functionality), analytics cookies (to measure site usage), and marketing or advertising cookies (to personalize offers). Some cookies are set by third-party partners such as Google, Facebook, and payment processors. To opt out of non-essential cookies or request “Do Not Sell/Share,” use the cookie preferences link on our site or contact support@alyciawicker.com.
Third-Party Service Providers
We use third-party providers for payments, website hosting, email delivery, text message delivery, analytics, and advertising. These providers receive only the data necessary to perform their services and are contractually restricted from using it for their own purposes.
Payments
We use third-party payment processors such as PayPal and Stripe. We do not store full card details. Payment data is handled securely by those providers.
Sensitive Data
We do not collect any Sensitive Data about you. Sensitive Data includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, health, and genetic and biometric data. We do not collect information about criminal convictions or offenses.
If we are required to collect personal data by law or under the terms of a contract with you, and you do not provide it when requested, we may not be able to perform the contract (for example, to deliver goods or services to you). In that case, we may have to cancel a product or service you have ordered, and we will notify you at the time.
We will only use your personal data for the purpose it was collected for, or a reasonably compatible purpose. If we need to use your details for an unrelated new purpose, we will let you know and explain the legal basis for doing so.
We may process your personal data without your knowledge or consent where this is required or permitted by law.
We do not carry out automated decision making or any type of automated profiling.
3. HOW WE COLLECT YOUR PERSONAL DATA
We collect data when you provide it directly to us, for example by filling in forms on our site, signing up for our email or text message lists, making a purchase, or sending us emails. We may automatically collect certain data as you use our website through cookies and similar technologies. Please see our Cookie Policy at www.alyciawicker.com/cookie-policy for more details.
We may also receive data from third parties, such as analytics providers (for example, Google), advertising networks (for example, Facebook), and providers of technical, payment, and delivery services.
4. MARKETING COMMUNICATIONS
We send marketing emails based on your consent or, where permitted by law, our legitimate interest in growing our business, for example if you have purchased from us or asked about our products or services and have not opted out.
Text messages are different. We only send text messages to people who have given express consent to receive them. See “Text Message (SMS) Communications” below.
Before we share your personal data with any third party for their own marketing purposes, we will get your express consent.
You can ask us to stop sending you marketing emails at any time by clicking the unsubscribe link in any marketing email or by emailing support@alyciawicker.com. To stop text messages, reply STOP to any message.
If you opt out of marketing communications, this does not apply to personal data provided as a result of other transactions, such as purchases or membership account management.
5. TEXT MESSAGE (SMS) COMMUNICATIONS
If you opt in to receive text messages from Alycia Wicker, Inc., by texting a keyword or submitting a signup form, we collect your mobile phone number and the date and method of your consent. We use this information only to send you the text messages you signed up for, such as live show alerts and news for Moon Moth Manor members, new reading availability, sales, new videos, and blog posts. We will only text you if you have given express consent, and consent is never a condition of any purchase.
Message frequency varies. Moon Moth Manor alerts are sent up to 3 times per week, and general updates are typically sent 1 to 2 times per week. Message and data rates may apply. You can opt out at any time by replying STOP to any message, and you will receive one final message confirming your opt-out. For help, reply HELP or email support@alyciawicker.com.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties, except the text messaging service providers that deliver our messages on our behalf. Carriers are not liable for delayed or undelivered messages.
Your participation in our text messaging program is also subject to our SMS Terms & Conditions at https://www.alyciawicker.com/sms-terms.
6. DISCLOSURES OF YOUR PERSONAL DATA
We may share your personal data with the following parties:
Service providers that help us operate our business, such as Squarespace (website hosting and membership), PayPal and Stripe (payments), Google (analytics and email), and our email and text message delivery providers.
Professional advisers, including virtual assistants, lawyers, bankers, accountants, bookkeepers, auditors, and insurers.
Government bodies that require us to report processing activities.
A buyer or successor in the event of a sale, transfer, or merger of all or part of our business or assets.
We require all third parties who receive your data to respect its security and treat it in accordance with the law. We only allow them to process your personal data for specified purposes and in accordance with our instructions.
7. INTERNATIONAL TRANSFERS
Some of our service providers operate outside your country, including in the United States. When we transfer personal information across borders, we take steps to protect it, for example by using contractual safeguards, standard contractual clauses, or other lawful mechanisms. If you have questions about where your data is stored or how it is protected, email support@alyciawicker.com.
8. DATA SECURITY
We have put in place security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorization. We allow access to your personal data only to those employees and partners who have a business need to know it. They will only process your personal data on our instructions and must keep it confidential.
We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to.
9. DATA RETENTION
We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including to satisfy any legal, accounting, or reporting requirements. When deciding how long to keep data, we consider its amount, nature, and sensitivity, the potential risk of harm from unauthorized use or disclosure, the purposes for processing it, and legal requirements.
Typical retention periods: orders and transaction records, 6 years (for tax purposes); account and profile data, while the account is active plus 2 years; support communications, 2 years; email and text message preferences and consent records, until you unsubscribe plus any period required to document your consent; analytics and log data, 12 to 24 months or anonymized sooner.
In some circumstances, we may anonymize your personal data for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
10. YOUR LEGAL RIGHTS
Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal data; to restrict or object to processing; to data portability; and, where processing is based on consent, to withdraw your consent at any time.
To exercise any of these rights, email support@alyciawicker.com. You will not have to pay a fee to access your personal data or exercise your other rights. However, we may charge a reasonable fee or refuse to comply if a request is clearly unfounded, repetitive, or excessive.
We may need to request specific information from you to confirm your identity before fulfilling a request. This is a security measure to ensure personal data is not disclosed to anyone who has no right to receive it.
Response times: we respond to GDPR requests within 30 days and California consumer requests within 45 days. If we need more time, we will let you know.
If you are in the European Union and are not satisfied with how we handle your data, you have the right to complain to the data protection authority in your country. We would be grateful if you would contact us first so we can try to resolve your concern.
11. THIRD-PARTY LINKS
This website may include links to third-party websites, plug-ins, and applications. Clicking those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices. When you leave our website, we encourage you to read the privacy policy of every website you visit.
12. COOKIES
You can set your browser to refuse all or some cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, some parts of this website may not function properly. For more information about the cookies we use, please see www.alyciawicker.com/cookie-policy. Google Analytics is set to anonymize IP addresses.
13. CALIFORNIA RESIDENTS / US CONSUMER PRIVACY NOTICE
If you are a California resident, you have certain rights regarding your personal information, including the right to:
Request access to the categories and specific pieces of personal information we hold about you.
Request deletion of your personal information, subject to limited exceptions.
Request correction of inaccurate personal information.
Opt out of the “sale” or “sharing” of your personal information. We do not sell or share personal information for third parties’ direct marketing purposes. If you believe we are selling or sharing your data, you can submit a Do Not Sell/Share request as described below.
How to submit a request: email support@alyciawicker.com with the subject line “Privacy Request: [ACCESS | DELETE | CORRECT | DO NOT SELL]” and include your full name and the email address associated with your account. We will respond within 45 days and may request additional information to verify your identity.
Do Not Sell/Share: To exercise this right, click the “Do Not Sell/Share My Info” link in our website footer or email support@alyciawicker.com.